Hospitality Commercial Consultancy

Margins are won in tenths of a point.

Labour optimisation, profit maximisation and commercial improvement for restaurant and hospitality businesses — built by an operator, not just advised by one. I've run the P&L, not just reviewed it.

Commercial ImprovementSample Range
EBITDA margin +0.0pts
Labour cost / sales -0.0%
Menu contribution +0.0%
Illustrative outcomes from operational and commercial programmes

What I do

LABOUR

Labour optimisation

Rota structuring, labour-to-sales modelling and demand-matched scheduling that cuts cost without cutting service — the single biggest lever in most hospitality P&Ls.

MARGIN

Profit maximisation & commercial improvement

Pricing, purchasing, waste and menu mix reviewed together — not in isolation — to find and hold margin gains that survive contact with a live trading business.

MODEL

Financial modelling & business planning

Investor-grade P&L, cashflow and unit economics models built for restaurant and multi-site hospitality groups — for growth planning, fundraising or operational control.

SITE

Site feasibility & opportunity scoring

Structured, numbers-led assessment of new sites and expansion opportunities, so decisions are made on evidence rather than instinct.

MENU

Menu engineering

Menu structure and pricing analysed against true food cost and customer behaviour, to lift contribution without damaging the guest experience.

LEAD

Fractional commercial leadership

Hands-on commercial and operational leadership for founder-led hospitality businesses moving through growth, transition or turnaround.

Track record

Brother Marcus
Director of Operations
Scaled revenue from £7m to £21m across a multi-site growth period.
PizzaExpress UAE
Managing Director
Commercial and operational leadership across a multi-site international market.
Godiva
UK Country Manager
Commercial leadership within a global premium hospitality brand.
Chicken Shop
Managing Director
Operational and commercial leadership across a fast-growing restaurant group.
Toko Bali
Founder
Founded and built the brand from concept to trading business.

Approach

Numbers first

Evidence, not instinct

Every recommendation is grounded in the model, the rota, or the menu mix — not a general playbook applied without context.

Operator, not observer

Built to be run, not just presented

Having sat on the P&L as MD and Director, the output is built for operators to implement immediately, not to sit in a deck.

Founder-led focus

Fit for growing hospitality businesses

Most at home working with founder-led and multi-site hospitality businesses moving through growth, transition or turnaround.

Start a conversation

Looking for a hospitality consultancy that operates as well as it advises?

Get in touch to talk through labour optimisation, profit maximisation or a broader commercial improvement programme for your business.

jon@pointnine.co.uk
London, UK